Last Updated: [2025-12-01]
This Privacy Policy explains how Dstoneworld and
Colourmoon Technologies Pvt Ltd (“we”, “our”, “us”) collect, use, and protect the personal
information of vendors (“you”, “your”) who use the Dstoneworld Vendor App (“the App”).
By using the App, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use the Vendor App:
1.1 Personal Information
- Name
- Phone number
- Email address
- Business name
- Business address
- GST number or business identification
- Bank details (for payments/settlements)
1.2 Business & Listing Information
- Product details (price, materials, images, inventory)
- Business documents uploaded for verification
- Transaction and sales history on the platform
- Vendor ratings and communication logs
1.3 Device Information
- Device ID
- IP address
- Operating system version
- App usage statistics
- Crash logs and diagnostic data
1.4 Location Information (if enabled)
- Approximate or precise location for service improvement or vendor verification.
1.5 Automatically Collected Data
- Cookies
- Analytics data
- Session information
2. How We Use Your Information
- Create and manage your vendor account
- Verify vendor identity and business documents
- Display vendor listings and product data on the Dstoneworld platform
- Enable secure login and access
- Process orders, payments, and settlements
- Communicate with you about updates, orders, policies
- Improve the App’s performance and user experience
- Prevent fraud, abuse, or misuse of the platform
- Comply with legal and regulatory requirements
3. Sharing Your Information
We may share your information only in the following cases:
3.1 With Customers
- Displaying product details, vendor name, or business contact if required.
3.2 With Service Providers
- Payment gateways
- Cloud storage providers
- SMS/email services
- Technical support and analytics tools
- These third parties only access data necessary to provide their services.
3.3 For Legal Requirements
- When required by law, government, or court order
- To prevent fraud, security threats, or misuse
- To protect the rights of users and the platform
4. Data Security
We take appropriate security measures to protect your data, including:
- Encryption
- Secure servers
- Restricted access
- Firewalls and malware protection
However, no system is 100% secure. You are responsible for:
- Keeping your login credentials confidential
- Avoiding rooted/jailbroken devices
- Ensuring secure use of your device
5. Data Retention
We retain your information for as long as:
- Your vendor account is active
- Required for legal, tax, or business purposes
- Needed to resolve disputes or enforce agreements
- You may request account deletion, but some records may remain for compliance.
6. Your Rights
Depending on your region, you may have rights to:
- Access your data
- Correct inaccurate information
- Request deletion
- Withdraw consent
- Restrict processing
To use these rights, email us at: app@dstoneworld.com
7. Children’s Privacy
- The App is not intended for individuals under 18.
- We do not knowingly collect data from minors.
8. Third-Party Links
- The App may contain links to external websites or services.
- We are not responsible for the content or privacy practices of third-party sites.
9. Changes to This Privacy Policy
- We may update this Privacy Policy occasionally.
- Any changes will be posted on this page and will take effect immediately after posting.
- You are encouraged to review this page periodically.
10. Contact Us
- For questions, complaints, or requests about this Privacy Policy, contact:
- Email: app@dstoneworld.com